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Customer Services

Our support doesn’t end with the delivery of your order.

Bunzl Cleaning & Safety Supplies have your requirements in mind at all times and recognise the ongoing need to add value to the distribution chain. We have therefore invested heavily in developing additional services, offering our customers bespoke solutions.

Business Development Managers

A team of highly experienced and knowledgeable Business Development Managers are divided into three specific business areas Personal Protective Equipment, Cleaning and Healthcare. These teams coupled with support from manufacturer representatives in Ireland work closely with our customers enabling us to extend our technical and commercial support services to them and into the wider market; this has also enabled us to develop bespoke solutions to suit specific needs.

Customer Services

Again divided into three specific business areas Personal Protective Equipment, Cleaning and Healthcare these knowledgeable professionals provide a range of sales and technical support services to our customers.

Commercial

Our experienced buyers working in partnership with all the major manufacturers, continually strive to find new, innovative products, ensuring that Bunzl Cleaning & Safety Supplies is a market leader in its business sectors.

Efficient Distribution

Our 40,000 square foot facility is ideally located to service the entire country. From our stockholding of over £4 million, we are able to dispatch the majority of orders on an overnight carrier as our standard delivery service.
However, our distribution service extends much further than efficient deliveries and includes:
- Single sourcing
- Bespoke stock holding agreements
- Wearer packs & man kits
- Consignment stock

Bespoke Ecommerce Solutions

We offer a range of fully secure 24/7 flexible e-commerce solutions as part of our drive towards greener ways to buy. Orders can be placed via this website. Customers have the options to group sites per users and control that users spend by restricting the products they see and placing a budget/spend limit for the user. We have the IT infrastructure to accept orders/transmit invoices directly with a customer’s in-house IT system (EDI). A dedicated order replacement email address can be created for your company e.g. yourncompanyname@bunzl.ie to which orders can be emailed. Electronic Payment methods: BACs, Debit or Credit Cards.

Management Information

Thought the development of bespoke software, information is provided at intervals to suit your business needs - from monthly expenditure and average order values to product usage broken down by individual buying operation. The information is clear and easy to use.

Dispenser Supply & Fitting Service

Customers ordering Washroom and Hand Care products from us can avail of free on loan dispensers expertly fitted by our staff.

Bespoke Catalogues

Many of our customers wish to ensure that their employees are using an approved range of products. To facilitate this we are able to create bespoke catalogues which can be produced in paper or online.

Prescription Eyewear

Our eyes are complex, fragile instruments. It is imperative that they are protected at all times, especially when performing potentially hazardous tasks. Bunzl Cleaning & Safety Supplies in association with Bolle offer a prescription eyewear range in a variety of modern styles. Each pair is manufactured to an individual’s personal prescription with styling to suit individual needs.

Branding

Creating brand awareness is extremely important in today’s competitive market place helping to underpin and enhance your corporate identity with both your customers and your own team. From bespoke uniform designs to logos on garments and washroom dispensers Bunzl Cleaning & Safety Supplies can offer a complete services.

Stock Solutions

Bunzl Cleaning & Safety offers the widest range of stock solutions in Ireland. We can tailor stock at our facility to suit your usage, offer vendor managed inventories, consignment stock at your premises and consolidation programmes.

Implementing New Legislation

Our external sales team is always on hand for product training and site surveys, to assist companies in their implementation and ongoing compliance to the evolving Health & Safety regulations.

Click & Collect

Our Click & Collect service allows you to order any time of the day or night and to opt to collect your goods from our newly refurbished Trade Shop, conveniently located just off the M50 at Unit 11, Fonthill Business Park, Fonthill Road, Dublin 22. It’s fast, free and convenient.